Shipping

Anna Giannis Interiors E-Boutique ships merchandise using Australia Post.

Please note we use various services, depending on the cost and speed of delivery required.

Domestic orders are shipping using Express Post, and do not require a signature on delivery. Please consider the security circumstances of your delivery address, as we cannot be held responsible for stolen parcels. Full tracking is available using this service.

International orders sent using Pack and Track offer full tracking however do not require a signature on delivery. Please consider the security circumstances of your delivery address, as we cannot be held responsible for stolen parcels. Full tracking is available using this service. Pack and Track is available only to the following countries:

Belgium, Canada, China, Croatia, Denmark, Estonia, France, Germany, Hong Kong, Hungary, Ireland, Israel, Republic of Korea, Lithuania, Malaysia, Malta, Netherlands, New Zealand, Poland, Portugal, Singapore, Slovenia, Spain, Sweden, United Kingdom and United States of America.

Delivery to all other international countries is sent via Australia Post Registered Post. Please note, this service has no tracking, so we strongly recommend selecting Express International Shipping to ensure your parcel is received in a timely manner, and is able to be tracked.

Express Courier International parcels offer full tracking and require a signature on delivery.

Any parcels returned to sender will be re-shipped at the cost of the customer, and we will not be held responsible for parcels that are redirected to a local post office for collection. Please ensure your delivery address is accurate, as we cannot be held responsible for a delayed parcel due to incorrect entry of details.

Orders placed on a weekend day, will be processed within 48 hours. The Ruby Woman E-Boutique is unable to dispatch parcels over the weekend.

Please note, during sale periods and times of seasonal offers, dispatch of orders and in turn delivery time may be delayed. We aim to process all orders in a timely manner, but we ask for your patience in order processing.

Orders that have tracking available can be tracked through the Australia Post website at http://auspost.com.au/

E-Boutique Shipping Charges (Inclusive Of Gst).

$10.00 Australia-wide sent using Australia Post Express.
$20.00 Standard International sent using Australia Post Pack and Track.
$50.00 International Express sent using Australia Post Express Courier International.
Free shipping applies to all orders over $250 AU
Free shipping orders are sent using Express Post within Australia, and standard shipping internationally.
Ruby Woman cannot be held responsible for any customs taxes charged. Any fees of this nature are the responsibility of the customer.

Anna Giannis Interiors E Boutique Shipping Time

Any delivery date or time specified by us is a best estimate only and Ruby Woman will not be held liable for any loss or damage suffered through any reasonable or unavoidable delay in delivery.

Orders are subject to availability. Orders will be delivered between Monday - Friday 9 am - 5 pm, please note deliveries are not made on weekends (with exception to Saturday delivery within Australia, to select postcodes. See the Australia Post website for further information).

Australian Orders

Delivery for orders placed by 9.00 am AEST are sent within 48 hours, using Australia Post Express post.
Dispatch occurs from Melbourne, 3000. For an estimate of the delivery time frame, please visit:
http://auspost.com.au/parcels-mail/domestic-delivery-times.html
Please allow 1-3 additional days for locations outside of metropolitan areas.

Standard Worldwide Orders

Delivery for orders placed by 9.00 am AEST are sent within 48 hours, using Australia Post Pack and Track to the following countries:

Express Worldwide Orders

Delivery for orders placed by 9.00 am AEST are sent within 48 hours, using Australia Post Express Courier International.
Please allow up to 10 days for delivery.